Frequently Asked Questions
Everything you need to know about your MAONO audio experience.
What is the standard shipping time for MAONO orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take 7-15 business days depending on the destination.
Do MAONO microphones require a dedicated audio interface?
It depends on the model. Our USB microphones are plug-and-play and do not require an interface. However, our XLR professional microphones require an XLR cable and a 48V phantom power supply or audio interface to function.
What is your return policy for electronic goods?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund.
Are MAONO products covered by a warranty?
Yes, all MAONO products come with a standard 12-month limited warranty covering manufacturing defects. You can extend this warranty by registering your product on our official website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secured for your safety.
Can I use MAONO microphones with my smartphone?
Yes, many of our microphones are compatible with smartphones. USB-C models can connect directly, while others may require a lightning-to-3.5mm or USB adapter depending on your device.